Pricing

Frequently Asked Questions

What are your operating hours for accessing my storage unit?

Our yards are accessible for tenants from 5:00 AM to 7:00 PM, 7 days a week. You'll receive biometric access for convenient and secure entry during these hours.

What types of storage units do you offer?

Key Self Storage specialises in durable, weather-proof container storage units. We offer various sizes, typically 3-meter (10ft) and 6-meter (20ft) containers, ideal for personal storage, business storage, and even vehicle storage. All our units provide easy, ground-level access.

Are your storage units secure?

Security is our top priority at Key Self Storage. Our facilities feature 24/7 CCTV surveillance, robust perimeter fencing (including electric fencing), gated entry with biometric access, and ample night-time lighting. We ensure your items are in safe storage.

What are the benefits of container storage compared to traditional storage?

Our storage containers are made from heavy-duty steel, offering superior protection against weather, pests, and theft. They are wind, water, and vermin-proof, providing an incredibly durable storage solution. Plus, they typically offer drive-up access, making loading and unloading much easier.

How big are your 6-meter containers?

To help you visualise the space:

• A 6-meter container (approx. 6m long x 2.4m wide or 20ft long x 8ft wide) is comparable to a standard single garage. This larger unit can comfortably hold the contents of a 2-3 bedroom house, including major appliances, large furniture, and even a car or a small boat. It's also an excellent option for extensive business inventory or equipment.

What is the minimum rental period for a storage unit?

Our minimum rental period for a storage unit is one month. We offer flexible month-to-month rentals to accommodate your specific needs.

Do I need insurance for my stored items?

While Key Self Storage provides high-quality security for our facilities, we highly recommend that tenants secure their own insurance for their stored belongings. Please check with your household contents insurer, or we can suggest local providers who offer self-storage insurance.

What items am I NOT allowed to store?

For safety and legal reasons, certain items are prohibited in our storage units. These include:

• Hazardous, toxic, or flammable materials (e.g., petrol, gas bottles, paints, chemicals)
• Perishable food items, plants, or live animals
• Illegal goods, stolen property, firearms, or ammunition
• Explosives or highly combustible materials
• Any items that could attract pests or vermin. If you're unsure about an item, please contact us.

How do I sign up for a storage unit?

Signing up for affordable storage at Key Self Storage is easy! You can browse our storage unit prices online, request a free quote, or call our team. We'll guide you through the quick rental agreement process, and then you'll register your biometric access to move in.

Do you offer long-term or short-term storage?

Yes, we provide both short-term storage and long-term storage solutions. Our month-to-month rental agreements offer flexibility, whether you need storage for a few weeks, months, or years.

Can I store a vehicle in your containers?

Yes, our 6-meter storage containers are ideal for car storage, motorbikes, or even small boats, provided they fit within the unit dimensions. We also offer dedicated outdoor vehicle storage bays.

Do I need to bring my own padlock?

Yes, you will need to provide your own padlock for your storage unit. This ensures that only you have access to your belongings, adding an extra layer of personal security. We recommend a sturdy, high-quality padlock.

What payment methods do you accept?

We accept various convenient payment methods, including [mention your specific methods, e.g., EFT, debit orders, credit/debit cards]. Rent is typically due on the 1st of each month.

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